IT Summer Intern

The Summer Internship Program at Stratos Wealth Partners offers an exceptional opportunity for an aspiring IT professional to immerse themselves in the professional world. This program is designed to provide interns with comprehensive exposure to the industry, combining professional development and personal enrichment. As an IT Full-Time Summer Intern, you will play a crucial role in supporting Stratos Wealth Partners' technological infrastructure and innovation. This position offers a unique blend of structured learning, hands-on experience, and engaging activities, allowing you to gain valuable insights into IT practices within the financial services sector.

Position Overview: 

We are seeking a motivated IT Intern to join our team for the summer. This intern will assist with the Windows 11 upgrade and deployment, as well as provide helpdesk support to our users. This is an excellent opportunity for someone looking to gain hands-on experience in IT support and project management.

Key Responsibilities:

• Assist in the planning and execution of the Windows 11 upgrade and deployment across the organization.

• Provide first-level technical support to end-users, addressing hardware, software, and network issues.

• Track and route end-user requests using our ticketing system, ensuring proper documentation and timely resolution.

• Escalate unresolved issues to systems administrators as needed.

• Help update training manuals and create user guides for new and revised software and hardware.

• Onboard new users and set up new hardware.

• Maintain detailed records of incidents, requests, and resolutions to generate reports and analyze trends.

Qualifications:

• Currently pursuing a degree in Information Technology, Computer Science, or a related field.

• Basic understanding of Windows operating systems, particularly Windows 11.

• Strong problem-solving skills and the ability to troubleshoot technical issues.

• Excellent customer service skills and the ability to communicate effectively with users.

• Ability to work independently and as part of a team.

• Prior experience in a helpdesk or technical support role is a plus.

The internship program spans the summer, offering a blend of structured learning, hands-on experience, and engaging activities. Interns are integrated into the daily operations of Stratos Wealth Partners, working alongside experienced professionals and contributing to meaningful projects.

Meetings with Executives and Leaders

One of the highlights of the program is the unique opportunity for interns to meet with company executives and leaders. These sessions are designed to provide interns with insights into the career journeys and struggles faced by seasoned professionals. Through candid discussions and Q&A sessions, interns gain a deeper understanding of the challenges and triumphs experienced in the financial services industry.

Workshops and Skill Development

Throughout the program, interns attend a series of workshops aimed at enhancing their professional skills. Topics range from financial analysis and market research to effective communication and leadership. These workshops provide interns with valuable knowledge that will serve them well in their future careers.

Fun Events

Recognizing the importance of a balanced experience, Stratos Wealth Partners also organizes a variety of fun events for their interns. These events are designed to foster camaraderie and create lasting memories among participants. From team-building activities to social outings, interns have numerous opportunities to connect with their peers and enjoy their time outside the office.

End-of-Summer Party

The internship program culminates in an end-of-summer party, celebrating the achievements and hard work of the interns. This event provides a chance for interns to reflect on their experiences, share their accomplishments, and bid farewell to their colleagues. It is a fitting conclusion to a summer filled with growth, learning, and unforgettable moments.

Conclusion

The Summer Internship Program at Stratos Wealth Partners is a transformative experience that equips interns with the skills, knowledge, and connections needed to succeed in the financial services industry. By combining professional development with personal enrichment, the program ensures that interns leave with a sense of accomplishment and readiness for their future careers.