Operations Specialist

Operations Specialist

Franklin, TN  ·  In-Office  ·  Full-Time 

About Flagship

Flagship Financial Advisors is a fee-only, 100% advisor-owned fiduciary RIA with offices in Franklin, TN and Huntsville. We don't sell products or earn commissions. Our focus is on doing right by our clients, supported by clear processes and a team that has room to work to its strengths. Our guiding phrase is "One Size Fits One."

The Role

We're looking for a professional who takes pride in keeping the details organized, following through, and helping things run smoothly behind the scenes. You'll support portfolio trading and work alongside our client service team on account administration, money movement, and custodian follow-up.

This is an opportunity to deepen your expertise and contribute to a growing firm while staying focused on operations, rather than pursuing an advisor or business development role. Prior trading experience is not required: we'll provide training, and all trading is performed under the direction of the lead advisor. As part of a small team, you'll also pitch in with everyday office needs. As responsibilities evolve, we'll work with you to align priorities with the firm's needs and your strengths,

Compensation & Benefits

• Health benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA)

• 14 days of paid time off, plus NYSE market holidays

• SIMPLE IRA with a 3% employer contribution

• Voluntary dental, vision, life, disability, and other coverage available

• Standard hours of 8:00–4:30, Monday through Friday

• Business casual dress, smart casual Fridays

What You'll Do

Portfolio Trading & Implementation

Following training, you'll carry out the responsibilities below under the direction of the lead advisor. You'll support implementation, not make independent investment decisions.

• Place authorized trades to raise cash for client distributions and invest new deposits and transfers

• Rebalance client accounts to the firm's five model portfolios as models change or accounts drift, following the lead advisor's direction

• Confirm trade instructions and authorization with the lead advisor, and raise questions or exceptions before proceeding

• Review trades for accuracy before and after execution; promptly flag errors or discrepancies to the lead advisor and work with the custodian to resolve them as directed

• Monitor cash levels, pending deposits, and upcoming distributions, and flag cash needs or uninvested funds for the lead advisor's review

• Document every trade and the advisor's instructions in Redtail (our CRM)

Client Service & Operations Support

Partner with our client service staff to keep requests moving and account records complete:

• Help complete client distributions, contributions, and account paperwork, following through on outstanding items

• Assist with new account openings and follow up with Schwab and Fidelity to address outstanding requirements

• Keep client files and Redtail notes current so the team can see the status of requests and next steps

What We’re Looking For

Required

• Currently living in the greater Nashville area (relocation candidates will not be considered)

• Strong attention to detail, accuracy with account information and money movement, and consistent follow-through

• Clear, professional communication by phone and email

• Interest in a long-term operations role, willingness to learn the trading process, and comfort pitching in with a small team

• Comfort working in a fiduciary, compliance-conscious environment

Helpful, but Not Required

• Previous experience in RIA operations, including account administration, money movement, and custodian workflows

• Series 65 license, with the ability to complete Investment Adviser Representative registration through our firm

• Working knowledge of the Schwab and/or Fidelity advisor platforms

• Experience with model-based rebalancing or trading software (such as Orion)

• Familiarity with retirement accounts, RMDs, and rollovers